Make life easier with your YouFirst customer account

Found your future home? Make the most of your YouFirst Campus customer account to help you settle in and enjoy your new-found independence. Everything you need for daily YouFirst Campus life at your fingertips: finding practical information, getting quick support, sending documents and more. How handy is that?

Pay your rent

No more missing cheques that you find three weeks later hiding under the bed. Your YouFirst account allows you to pay your rent by card, wherever you want, whenever you want. You can also see your payment history. Perfect for when you can’t remember whether you’ve already paid this month :-)

Report an incident

Something wrong in your apartment? You can report it online 24/7 and allow you to get in touch with the right people and track your claim online step by step if you need to. Your YouFirst Manager can assist you for 1st time connexion or reporting.

Access all your documents

Student accommodation means lots of paperwork, with documents that need to be sent — for example, it’s not uncommon for the Caisse d’allocations familiales (French family benefits fund), known as “CAF”, to request documentation before you can receive any financial support. To make things as easy as possible, everything is available and securely stored online. With one click you can find everything you need: your lease, rent notices, insurance certificates, your check-in inventory etc.

Stay in the loop

There’s always something happening in your YouFirst residence. Practical information, events taking place in the lounge and even good deals on offer in the area: Your YouFirst account allows you to easily access the news that is relevant to you.

As you can see, your YouFirst account saves you time and gives you peace of mind. From emergencies to paperwork to rent, it’s the perfect digital counterpart to your YouFirst Manager.

YouFirst Campus: Always there for you, right when you need us 😉.